Doors of Perception 8 is a five-day event. For times of the different components see the Programme.  The week is conceived as an interactive event that will involve conversations among the following group of people and yourselves:

Sunil Abraham
Marko Ahtisaari
Solomon Benjamin

Tilly Blyth
David Burney
Jan Chipchase
Chris Downs & Lavrans Lovlie
Will Durfee
Jeremy Faludi
Laurent Gutierrez & Valerie Portefaix
Usman Haque
Abhishek Hazra
Roger Ibars
Joichi Ito

Francois Jegou
Margrit Kennedy
Nicola Koller& Helena Rivera
Stefan Magdalinski
Hugo Manassei
Ezio Manzini
Alok Nandi
Caroline Nevejan
Jogi Panghaal
Lara Penin
Tony Salvador
Cameron Sinclair

Aditya Dev Sood
Pooja Sood
Debra Solomon
Amrit Srinivasan

Ashok Sukumaran
Marco Susani
Deborah Szebeko
John Thackara
Tim Tompkins
Indri Tulusan
Jimmy Wales
Jennie Winhall
Suzi Winstanley & Harriet Harriss

Sunil Abraham
Might social problems that communities confront be structured as the kind of knowledge creation and/or problem solving that the open source software community has found new ways to solve? Sunil Abraham is director of mahiti.org, which provides simple and affordable information technology services to the civil sector. Mahiti has worked with 50 voluntary organizations on publishing, messaging, e-commerce, knowledge management, collaboration, and advocacy projects. Sunil is also active in the International Open Source Network, a Centre of excellence for FOSS in the Asia Pacific region. And he is a leading member of he Asia-Pacific Development Information Programme (APDIP) that promote the development and application of ICTs for poverty alleviation and sustainable human development in the region.
http://www.mahiti.org
http://www.iosn.net
http://www.apdip.net


Marko Ahtisaari
What is the relationship between devices, services, and infrastructure? Marko Ahtisaari is uniquely well-palced to explore this question. Recently appointed to be Director of Design Strategy for Nokia, Marko's job is to ‘concretizes’ emerging business opportunities at the intersection of technology, business models, and culture. He studied economics, philosophy and musical composition at Columbia University, New York City, where he subsequently lectured in logic, philosophy of economics, and the history of thought. Prior to working at Nokia, he developed mobile applications for major clients at the design consultancy Satama Interactive. Marko continues to make music, and was awarded a Grammy Showcase Award for new artists.


Solomon Benjamin
At least half the inhabitants of major Indian cities are 'illegal', but many of the slums they live in are sites of intense economic and social innovation. 'Suitcase entrepreneurs' are one of the ways cities like Delhi are creative. Solomon Benjamin studies and documents the complex relationships of these city locations, and the activities they contain. A consultant and independent researcher operating out of Bangalore in South India, Benjamin has a PhD from MIT in urban studies and planning; his work now focuses on issues of urban governance, land policy, poverty, and employment. Recently, he was Sector Leader for the design phase of the Economic and Livelihood component for Kolkata (Calcutta) Urban Services Program.


Tilly Blyth
Curator of Computing at the Science Museum, London. Dr Tilly Blyth will look, in her presentation, at stories of social innovation in the history of computing. What made our modern world? Laws, politicians, kings and queens? Or the diesel, the computer, penicillin and the gun? Tilly Blyth’s new job is part of a museum-wide project called Making the Modern World which connects exhibits in the museum to a website containing stories about science and invention from the eighteenth century to today. The project explains the development and the global spread of modern industrial society and its effects on all our lives.
http://www.makingthemodernworld.org.uk


David Burney
David J. Burney is Commissioner of the New York City Department of Design and Construction (DDC). DDC manages capital projects for a variety of city agencies - including the Departments of Transportation and Environmental Protection - and for many New York cultural institutions such as libraries and museums. Before joining DDC, David was Director of Design and Capital Improvement at the New York City Housing Authority where, in 2002, the agency was awarded a National Design Award Special Commendation by the Smithsonian Institute. From 1982 to 1990, as an practicing architect with Davis Brody & Associates, he was involved in such projects as the Zeckendorf Towers on Union Square, and the Rose Building at Lincoln Center. He was the recipient of a Sloane Public Service Award in 2003.
http://www.nyc.gov/html/ddc/home.html


Jan Chipchase
Senior Scientist, Concept Design Team, Nokia Research Centre, Tokyo. Jan Chipchase wowed Doors East a year ago with his presentation of street-level user research using video and moblogging. How do street people maintain privacy in public spaces? What are the key moments of a street culture? How should designers represent and use research materials in an ethical and appropriate way?
www.doorseast.com/transcriptions/chipchase/index.html


Chris Downs and Lavrans Lovlie
“You are what you use, not what you own”. London-based Live|Work, pioneers in the field of service design, ask: what does it mean to design a service? How do you represent something intangible like a service? What skills are needed in this new domain, and how do you coordinate them? At Doors East, Live|Work answered this question in part in a presentation about time banking. At Doors 8, they will talk about systems and infrastructures for car sharing. www.doorseast.com/transcriptions/lovlie/index.html
www.livework.co.uk/home.html


Will Durfee
Professor and Director of Design Education, University of Minnesota, USA.
Will Durfee enables a Project Clinic that covers how to mix academia, industry, and government in ways that work.



Jeremy Faludi
Jeremy Faludi is a designer and physicist. He is working with the Rocky Mountain Institute and the Biomimicry Guild to create an online database of biomimicry for green design. It will be a tool that engineers, architects, biologists, and other researchers can use to search for ideas across discipline boundaries, find experts, and share their own knowledge. He also works for Chorus Motors, inventors of a new breed of efficient electric motor, and contributes to worldchanging.com. In the past has worked for Lawrence Berkeley National Labs and Applied Materials, among others, and holds a masters in product design from Stanford University.


Laurent Gutierrez and Valérie Portefaix
Laurent Gutierrez + Valérie Portefaix are French architects, based in Hong Kong, whose project Under The Fly-Over is concerned with the informal economy that haqs emerged under private highways in the Pearl River Delta .A floating population of more than 10 million people shares dormitory space and facilities, and devises different ways to meet, relax, entertain, sale, bargain. Villages from further provinces are broken up, workers are disconnected from urban centers, yet they reconnect and re-form their original networks around the factory’s locale. “In this situation, the distinctions between centre and periphery, interior and exterior, public and private, are disappearing We study what happens when dynamic systems of production and distribution are barely accommodated by an archaic mode of urban planning”.
http://www.map-office.com


Usman Haque
Usman Haque designs interactive architecture systems and researches how people relate to each other and their spaces. He has created responsive projection environments, interactive installations, digital interface devices and choreographed performances. He teaches at the Bartlett School of Architecture, has been artist-in-residence at the International Academy of Media Arts and Sciences, Japan, and has worked in USA, Malaysia and UK. His current projects touch on the application of open source strategies to architectural systems; softspace technologies (e.g. smell outputs, temperature zones, wireless networks); and the non-tangible, non-physical aspect of spatial interactions
http://www.haque.co.uk/


Abhishek Hazra
Abhishek Hazra is a graphic designer, visual artist and art critic working at CKS. He trained at the Srishti School of Art, Design and Technology. Alongside his professional design work, he is currently developing a series of interdisciplinary and multimedia works that attempt a Subalternist anthropology of the trivial.


Roger Ibars
Roger Ibars, who runs a workshop on “Social Robots” just befroe Doors 8,  was born in Barcelona and lives in London. His background is in sociology, industrial design and interaction design . He has worked in international research institutions such as Medialab Europe in Dublin and the Interaction Design Research at the Royal College of Art in London or the Swiss University of Design ECAL. Rogers’ design research investigates how we understand technologies and how technologies understand us. His work is eclectic, from illustration, product design and electronic installations to user-research and innovation tools designer. He will exhibit his work this coming summer in the Pompidou Centre in Paris.


Joichi Ito
Joichi Ito is Vice President of international and mobility for Technorati (www.technorati.com) which indexes and monitors blogs, and Chairman of Six Apart Japan (www.sixapart.jp) the weblog software company. He is on the board of Creative Commons (www.creativecommons.org), a non-profit organization that proposes a middle way to rights management, rather than the extremes of the pure public domain or the reservation of all rights. He will be a three-year term as board member of Internet Corporation For Assigned Names and Numbers (ICANN) for a three-year term starting December 2004. He has created numerous Internet companies including PSINet Japan, Digital Garage and Infoseek Japan. In 1997 Time Magazine ranked him as a member of the CyberElite. In 2000 he was ranked among the "50 Stars of Asia" by Business Week and commended by the Japanese Ministry of Posts and Telecommunications for supporting the advancement of IT. He is currently researching "The Sharing Economy" as a Doctor of Business Administration candidate at the Graduate School of International Corporate Strategy at Hitotsubashi University in Japan.
http://joi.ito.com/static/aboutjoi.html


François Jégou
François Jégou, director of the Brussels-based design research company Solutioning, was the co-producer with Ezio Manzini (see below) of the exhibition Sustainable Everyday. This collection of scenarios and case studies asked: what might everyday life be like in a sustainable society? How would we work, move, and take care of each other? The picture that emerged, says Jegou, was that of a ‘multi-local city…a city in the shape of a network of places endowed with totally new characteristics”. www.triennale.it/triennale/sito_html/quotidiano/eng/home_.html


Margrit Kennedy
Margrit Kennedy is a world authority on complementary currencies. Non-cash exchange systems and complementary currencies are, for some, where a genuinely new economy is being born - and where so-called emerging economies are in many respects ahead of "developed" ones: Barter dates back thousands of years in India. Kennedy observes that successful experiments are thinly spread all over the world in comparison to "normal" money trade. Taken as a group though, these experiments are not only encouraging evidence that everyone can do something immediately, but they also provide us with a picture of what a transformation from the bottom up would look like. If a light and therefore sustainable economy means sharing resources more effectively - such as time, skill, software, or food – then economic systems for exchanging non-market work have got to be part of the answer.
www.margritkennedy.de
http://userpage.fu-berlin.de/~roehrigw/kennedy/english/


Nicola Koller and Helena Rivera
“The built environment is hugely important but architecture is one of the most exclusive and impenetrable subjects to understand. Many go about their daily business without even considering it. But then, why should people care when they don’t realize they do have a say?" Nicola Keller and Helena Rivera, principals of designMATTER in London, combine architecture and story telling as a means to engage people in explorations of alternative futures. The duo is currently developing a lifestyle manual that depicts eight different future scenarios based on current social trends. Design Matter is among g four firms commissioned by Nesta (
ww.designmatter.co.uk
www.nesta.org.uk/ourawardees/profiles/4520/02_profile.html


Stefan Magdalinski
Stefan Magdalinski has been an online civic activist for over 10 years. Previous projects he co-founded include http://faxyourmp.com, and the groundbreaking online geocoded information source and community, http://www.UpMyStreet.com
His most recent project, http://www.TheyWorkForYou.com, is an activist-created and run re-implementation of Hansard, the UK's parliamentary record. Currently, he is excited by how new applications emerge as internet access becomes ubiquitous in local communities, how users evolve from browsers to publishers, and the implications for civic activism.
http://www.whitelabel.org


Hugo Manassei
Creative Pioneer Programme Director at the National Endowment for Science Technology and the Arts (Nesta) in the UK. Together with the Health Modernisation Agency, and Doors, Nesta commissioned four starting-up service design firms to examine the potential for patients with long-term health conditions to co-produce and then lead their own ‘journey of care’. Results will be shown at Doors 8 in a storyboard format that describes which relationships are likely to be most important on such a journey, and identifies moments when communication blockages are most likely to occur. The teams will suggest ways to improve the effectiveness of information sharing (such as ratings systems) in these domains, and analyse those moments on this journey when a design intervention is most likely to improve the patient's experience.


Ezio Manzini
An international expert on design for sustainability and the design of services, Ezio Manzini has just curated a new exhibition in Milan called '"Sustainable everyday: scenarios of urban life". Ezio Manzini spent 2001 in China, where he set up a design for sustainability network (that includes Doors). The Professor of Industrial Design at Milan Polytechnic, where he is Director of DIS (Design Innovation for Sustainability), Ezio Manzini is also the author of such classic design books as The Material of Invention; Artifacts: Towards a New Ecology of the Artificial Environment; Solid Side: The Search for Consistency in a Changing World (with Marco Susani) ; and (with Francois Jegou) "Sustainable Everyday" Edizioni Ambiente, Milano, 2003.
www.doorseast.com/transcriptions/manzini/manzini_slides/index.html


Alok B. Nandi
Alok Nandi, an Indian born in Congo, has a backgroiund in engineering, management and film studies. He writes for numerous for magazines, and is professor in design of interactive systems at Louvain la Neuve, Brussels St-Louis.Through his cross-media design practice Architempo, he helped produce the interaction design component Sustainable Everyday at the Centre Pompidou in Paris. For Doors 8, he is a collaborator with Francois Jégou and Ezio Manzini on the service design notation workshop. From 1998 to 2002, he was interactive creation director of publishing houses Casterman (Tintin a.o.) and Flammarion in Brussels and Paris. In 1991, he conceived/edited a book on Satyajit Ray prefaced by Cartier-Bresson with exhibitions in Cannes Film Festival, London Film Festival, Paris, Nantes, AixI. n 1993 he directed performing arts evenings on Tagore (songs/poems) with vocalist Sharmila Roy (mahanet.com)


Caroline Nevejan
Caroline Nevejan was until 2005 director of research and development of the University of Professional Education of Amsterdam (NL). Her research group (OrO) worked with teachers and students on the design of learning environments in the fast changing world of higher education. Nevejan is an advisor and research associate with Performing Arts Labs (UK). In 2003 Nevejan started a PhD research project - "Presence in Learning Environments" - with Prof. Cees Hamelink at the University of Amsterdam. Earlier, Nevejan was a staff member of Paradiso, the internationally noted Amsterdam musical venue. In 1994 Nevejan co-founded the Society for Old and New Media (aka De Waag), an independent media lab and a knowledge center with a specific interest in the future of the public domain.
www.doorseast.com/transcriptions/nevejan/index.html


Jogi Panghaal
Senior Research Fellow, Doors of Perception, New Delhi. Jogi Panghaal graduated from the National Institute of Design (NID) in Ahmedabad, India and went on to co-found Lifetools, which provided product design and communication design services to communities, both rural and urban, that needed design help. Projects included product design work with rural artisans and disabled children and communication design work with rural and urban communities, particularly women in the areas of health and HIV/AIDS. Jogi is a visiting teacher at NID, at Les Ateliers Paris, and at the School of Planning and Architecture, Delhi. His research interests are in the area of cultural identity and design, and he has conducted educational programmes around this theme, and about food and identity.


Lara Penin
Trained as an architect at the University of São Paulo, Brazil, Lara Penin is currently a PhD researcher at the Politecnico di Milano, Design and Innovation for Sustainability department.
Her topic is strategic design for sustainable social innovation in emerging contexts. She is investigating particularly the concept of product-service system and ICTs for development.


Tony Salvador
How might computing technologies deliver real value to real people? The goal of Intel's People and Practices Research team is to develop a deep understanding of how people live and work, to translate that knowledge into concepts that are iteratively tested with real users, and to use that learning to shape technology development. Intel's research methods include a wide range of ethnographic techniques, from in depth interviews to participant observation in the field, along with analysis of field data for significant patterns and key insights. Tony Salvador has a degree in experimental psychology and a Ph.D. in Human Factors and Experimental Psychology from Tufts University in Boston.
www.intel.com/research/exploratory/papr/
www.intel.com/research/exploratory/papr/extending_the_reach.htm
www.intel.com/research/people/bios/salvador_t.htm


Cameron Sinclair
On December 26, a series of earthquakes occurred in the area of the western coast of Northern Sumatra, Andaman Islands and Nicobar Islands. The two strongest earthquakes had the magnitude of 8.9 and 7.3. The earthquakes caused tsunamis impacting nine countries in the region leaving more than 170,000 dead and a further 4M forced from their homes. Over 12 countries are affected as far away as Somalia and Kenya with Aceh province in Indonesia and Sri Lanka said to be worst hit. Within hours of the disaster Architecture for Humanity and worldchanging.com, a web site covering "Tools, models and ideas for building a better future" jointly launched a reconstruction appeal. Architecture for Humanity has been involved in previous reconstruction efforts in Grenada, Iran (Bam) and Kosovo, where permanent homes and community spaces where build for less than $2400 through local relief groups.
http://architectureforhumanity.org


Aditya Dev Sood
Aditya Dev Sood is Founder and CEO of CKS Consulting PLC. With foundational training in Design and Critical Theory at the University of Michigan, he is now completing doctorates in Socio-Cultural Anthropology and South Asian Languages from the University of Chicago. This year he initiated the Learning Lab‚ project which uses mobile phones for education, funded by Nokia Insight and Foresight. He is directing the Used in India media archeology installation and show, which will open at the India Habitat Center in March 2005. He is also co-producer with John Thackara of the Doors of Perception Conference in India. A former Fulbright scholar, he maintains a multidisciplinary interest in social research, technology and design.
http://www.ict4d.info/
http://www.cks-b.org/


Pooja Sood
Director of Apeejay Media Gallery, Delhi, the premier forum for new media art in India.

http://www.apeejaymediagallery.com/


Debra Solomon
Debra Solomon presents Nomadic Banquet, the results of an urban mapping and service design workshop run just before Doors 8 itself. Participants will work in interdisciplinary teams to develop an experience or service design in the form of a wandering mobile banquet. Banquet guests will walk or take auto rickshaws from course to course and discover the city's street food, its’ street vendors and of course, its’ city’s streets. The workshop will use existing food system service models in Delhi as a point of departure. These are:
1. Dabba Wallah (traditional lunch box service http://www.culiblog.org/archives/000834.html)
2. Waiters on Wheels (web distribution service using existing restaurants http://www.wow.co.in/netscape)
3. Bike-based mobile food delivery services (digestives, dates, coffee and tea)
4. Food recycling initiatives based in Delhi (systems in which surplus food
5. Langar (traditional community dining room in which families donate food and labour)
6. ‘Direct ways of giving (food)’, or ‘Jogi’s Feed 11 People’ example: (existing model in which shop customers, ‘givers’, pay extra in order that the poor queued up outside same shop can receive food.)
7. Existing catering systems (restaurant outsourcing systems – huge public interface
http://www.culiblog.org.
http://www.dutchartinstitute.nl


Amrit Srinivasan

Dr Amrit Srinivasan is Director of PAEDIA*, a networking initiative based in Delhi, which seeks to create an archive of the knowledge and practices of the people of the Indian sub-continent, with particular focus on the local, the everyday and the collective. The intention is to build an inventory of sustainable life examples taken from the informal economy, which display unusual, resource-efficient ways of making, serving, consuming, energising, networking and improving of the self. The wallahs or indigenous PSS providers, community credit systems, the maximization of household and street space, family strategies for accessing education and other things, body technologies in the crafts, are some ethnographic examples. In the process, peoples' skills and practices will themselves gain in visibility and confidence as experimental models, in conversation with the mainstream. A practicing social scientist, Amrit Srinavasan has a doctorate in social anthropology from Cambridge University. (PAEDIA stands for Peoples Archive (Education, Industry & the Arts).


Ashok Sukumaran
Ashok Sukumaran is a media artist and architect. He studied at the School of Planning and Architecture, New Delhi, and has a masters in media art from the University of California, Los Angeles. His work, which explores the interaction of digital technologies and physical spaces, often imagines a “what could have been” between the disciplines of interactive art, cinema, and architecture. Ashok's recent work has received several awards, including a 2003 David Bermant Foundation Award, and a Grand prize in the Samsung Art and Design Institute’s competition for 2002. His work was also chosen as the winning entry in a competition to create a “universal warning sign/permanent marker” for the Yucca Mountain radioactive waste disposal site.  Most recently, he was project director for NANO, a year-long exhibition at LACMA, Los Angeles that explored the intersection of computational art and nano-scale science. In 2004, one-person shows of his work were staged in Mumbai and New York. His current interests include interactive public art and experiments in perception-at-a-distance.


Marco Susani
Director of the Advanced Concepts Design Group of Motorola, based in Cambridge, USA. Trained as an architect, Marco Susani is a product, interaction and strategic designer who works on the future of mobile-networked communication. He was advisor to the European Union’s FET (Future and Emerging Technology) research program, on the theme of Interaction and Media Design, and was co-writer of the research scheme Connected Community for the i-cubed program. From 1993 to 2000, he was director of the Domus Academy Research Center, involved in design projects and research on strategic and media design.
flow.doorsofperception.com/content/susani_trans.html


Deborah Szebeko
Principal of Thinkpublic, London, a patient-centered service design and communication firm specialized in health matters.Thinkpublic is one of four teams commissioned by Nesta and the NHS to look at how new services and design interfaces might improve the capability of patients with long-term illnesses to co-produce their own ‘journey of care’. Their focus is a pilot scheme, called “Strip”, to create a cadre of Health Guides. People from within three ethnic communities will be enabled to signpost the way for local people to access services more appropriately.  The idea is to involve local people in bridging language and cultural barriers that prevent local people from knowing how to access services, and to relieve current bottlenecks in the system that result from misinformation.
www.thinkpublic.com


John Thackara  

Doors of Perception, Occitania.
John Thackara is a symposiarch who designs events, projects, and organizations. He is also the Director of Doors of Perception (Doors), a design futures network with offices in Amsterdam and Bangalore. Founded as a conference in 1993, Doors now connects together a worldwide network of visionary designers, thinkers, and grassroots innovators. This unique community of practice is inspired by two related questions: "we know what new technology can do, but what is it for?" and, "how do we want to live?".
www.doorsofperception.com
www.thackara.com
www.thackara.com/inthebubble/index.html


Tim Tompkins

Tim Tompkins has been the President of the Times Square Alliance since mid-February 2002, where he is working to ensure that Times Square retains the creativity, energy and edge that have made it an international icon for over a century. Prior to that, he was the Founder and Director of Partnerships for Parks, a joint initiative of the City Parks Foundation and the New York City Parks Department. Partnerships, which was founded in 1995 to support New York City's lesser-known neighborhood parks, was a winner of the Innovations in American Government Award in 2000. The Award includes a $100,000 prize from the Ford Foundation and the JFK School of Government; past winners have been the Police Department's Compstat program, Minnesota's School Charter School Program, and the Midtown Community Court. In the late 1980s he worked for the New York City Charter Revision Commission under Richard Ravtich, and was then the Special Assistant to the Executive Director of the Charter Commission chaired by Frederick A. O. Schwarz, Jr. He was the Nationals Editor at the Mexico City News, and later served as Senior Project Manager for the 42nd Street Project at the New York City Economic Development Corporation. He has an undergraduate degree from Yale and an M.B.A. from Wharton. He lives in the Hell's Kitchen section of Manhattan.


Indri Tulusan, Eva Tuunanen and Anna Hiltunen

“We want to make healthcare a social activity rather than just a medical one.” Indri Tulusan, Eva Tuunanen and Anna Hiltunen have set up the communication and service design agency, Teko. Teko uses user research tools and awareness campaigns to activate and enable people to be more proactive about their own health in everyday life. Tulusan explored this new approach to healthcare based on social networks in depth with the mobile communications company Orange and healthcare design company Pearson Matthews. This was published in a book called Circles of Care.
Teko works with clients across mobile, retail and the public sector getting them fit for the current trends in health care through service design. They provide a creative outside view at all stages of the service innovation process, making innovation tangible through user interaction studies; innovation workshops; visualizing key strategies and designing service touchpoints.
With the NHS Modernisation Agency they developed a new strategy to encourage and support care structures within the NHS and within the communities, making use of the hidden health care system. This will establish local proactive health systems that help people with chronic conditions to keep up with their routines and significantly reduce the need for them to be admitted to hospital.
www.tekolondon.com/
www.circlesofcarebook.com
www.Journeyofcare.com www.doorsofperception.com/2004roundtable/presentations.html


Jimmy Wales
Creator of Wikipedia. Platforms for social innovation, our theme at Doors 8, is a perfect fit for Jimmy Wales’ and his colleagues’ extraordinary project. Wikipedia has demonstrated the effectiveness of large-scale co-operative voluntary work via carefully designed internet tools to achieve amazing objectives. The lessons that wikipedia has to teach us about how to design platforms for social innovation have to do with radical trust and openness, combined with the softest possible security to keep things moving in a sensible direction. Wales will feature in a debate about the futures of design knowledge at Doors 8: how best shall we share design knowledge when and where it is most needed? Books, databases - or blogs - full of insights, tools and rules are a powerful support. But some of the most important knowledge is embodied, and situated. How do we share that?
Wikipedia.org


Jennie Winhall
Design Strategist, RED, London. Jennie joined the Learning and Public Services team at the Design Council to lead their design work on learning environments, and to develop a methodology for the design of public services. As part of the RED team she is developing an approach to transformation design. A recent RED publication (by Hilary Cottam and Charles Leadbeater) on “open welfare” observes: "The open model is not a traditional service delivery model. It relies on mass participation ion creation of the service. The boundary between users and producers is blurred. Broad and widespread participation is enabled by the design of a platform or shared space in which people can share ideas, and communicate. This requires simple systems of codification and rules for assessing the value of a contribution. These communities produce or publish the code or tools for self help which are widely distributed; they include mechanisms for constant feedback and review. The basic principles can be described as: "share the goal; share the work; share the results".
www.designcouncil.org.uk/blog/red


Suzi Winstanley & Harriet Harriss
Suzi Winstanley and Harriet Harriss set up architecture and design practice Design Heroine to explore the interaction between people, buildings and technology, especially in the workplace. “We see architecture as a piece of the design jigsaw rather than the total answer for workplace design.”  Design Heroine uses interaction tools to engage people in the design process for their new workplace. With this unconventional interplay of people, architecture and technology, the pair admit they are experimental, playful even, in their approach.
http://www.designheroine.co.uk/